About Luxury
Welcome to Luxury Casino, the online gaming destination trusted by players across Ontario since 2011. We are operated by Apollo Entertainment Limited (C45483), registered at 8 Villa Seminia, Suite 2, Sir Temi Zammit Avenue, Ta' Xbiex XBX 1011, Malta, and we proudly form part of the well-established Casino Rewards network. On this page, we explain who we are, how we operate, and what makes Luxury casino a preferred choice for players who value security, variety, and rewarding gameplay.
Who We Are
At Luxury, we have built our reputation over more than a decade of consistent service to players in Ontario, Canada. Our Luxury Casino brand is part of the Casino Rewards family, a network recognised internationally for operating trustworthy, entertaining gaming platforms. We hold an Internet Gaming Operator licence issued by the Alcohol and Gaming Commission of Ontario (AGCO), and we operate pursuant to an agreement with iGaming Ontario. Any unresolved disputes are directed to iGaming Ontario, and our operations are governed by the laws of Ontario and Canada, with the courts of Ontario holding exclusive jurisdiction over any legal matters.
Because our licence restricts access to players physically located within the province of Ontario, we require all our members to be at least 19 years of age and to be playing from within Ontario at all times. Wagering from outside the province voids winnings and suspends the associated account, and we strictly prohibit the use of VPNs or any IP-augmenting software intended to disguise a player's location. Any winnings obtained through such methods will be confiscated in accordance with our terms.
Our Games and Software Providers
Our Luxury Casino games library includes more than 1,000 titles, with new releases added every week to keep our offering fresh and exciting. Our Luxury slots collection spans classic reels, video slots, and progressive jackpot games, giving every type of player something to enjoy. We partner with some of the most respected studios in the industry, including Pragmatic Play, Evolution Gaming, Games Global, Slingshot Studios, Alchemy Gaming, Stormcraft Studios, All41 Studios, Fortune Factory Studios, Gameburger Studios, Neon Valley Studios, PearFiction Studios, Pulse 8 Studios, Switch Studios, Triple Edge Studios, and other leading providers.
Beyond slots, we offer a full suite of table games, including roulette, blackjack, baccarat, craps, Hold'em poker, video poker, and scratch cards. Our Luxury live casino experience brings the excitement of a real casino floor directly to your screen, featuring Crazy Time, live roulette, live blackjack, live baccarat, baccarat squeeze, baccarat switch, live slots, extreme multifire, multifire roulette, and auto roulette. Whether you prefer the fast pace of slots or the strategic depth of table games, we have designed our platform to keep you entertained.
Luxury Casino App and Mobile Play
We understand that convenience matters, which is why our Luxury casino app and mobile-optimised site allow you to enjoy your favourite games wherever you are. Our Luxury Casino platform is available as downloadable desktop software as well as a fully responsive mobile experience, so you can move seamlessly between devices without losing access to your account, bonuses, or loyalty points.
Banking With Us
At Luxury, we support a wide range of payment methods to make deposits and withdrawals as smooth as possible. For Luxury deposit transactions, we accept credit and debit cards, bank transfer services, prepaid vouchers, e-wallets, and Interac, all in Canadian dollars. Our minimum deposit is $10, making it easy to start playing without a large upfront commitment.
When it comes to Luxury withdrawal requests, we support Visa, Mastercard, OCT to Visa, e-wallets, Direct Bank Transfer, and CAD EFT/eCheck. Our minimum withdrawal amount is $50, rising to $300 for Direct Bank Transfer or wire payments. We apply a standard 48-hour pending period to every withdrawal request, during which you may reverse the transaction in full or in part. Once this period ends, we process payouts on the next business day, Monday through Friday, with no processing on weekends or public holidays.
Processing times vary by method: Visa and Mastercard withdrawals typically take 3 working days, e-wallets 1-3 working days, Direct Bank Transfer 6-10 working days, and CAD EFT/eCheck 2-3 working days. If you use a withdrawal method for the first time, we may require an additional 5-7 working days to complete verification. We also apply weekly withdrawal limits of $4,000 where winnings substantially exceed total deposits across Casino Rewards partner casinos, and we may adjust this limit at our discretion. Card-scheme limits from Visa and Mastercard also apply to daily, weekly, and monthly payout volumes, and larger balances may be paid out in structured portions over successive business days.
Our Loyalty Program
Every player who places a first real-money wager with us is automatically enrolled in the Casino Rewards VIP loyalty programme. Our Luxury bonus structure rewards loyalty through six status levels, each unlocking bigger bonuses, more promotions, priority support, birthday gifts, exclusive games, and a personal VIP host. As you climb our tiers, you also earn additional entries into the Time Of Your Life Sweepstakes and the VIP Lucky Jackpot.
We convert 100 loyalty points into $1 in chips, redeemable once you reach 1,000 points, with credits typically appearing on your account within 5 minutes. We also maintain a single Global Account that links every sub-account you hold across Apollo-managed brands in Ontario, sharing your responsible-gaming settings, deposit and loss limits, and wagering activity for a consistent, transparent experience.
Luxury Casino Bonus Offers
New players can take advantage of our welcome package across their first five deposits. Our Luxury Casino bonus begins with a 100% match up to $150 on your first deposit, followed by 50% up to $200, 25% up to $300, 50% up to $200, and finally 100% up to $150 on subsequent deposits. Bonus funds are credited automatically, and each deposit is treated individually rather than combined.
We apply a 30x wagering requirement on bonus funds before conversion to cash - for example, a $100 bonus requires approximately $3,000 in wagering on slots. Slots count 100% toward this requirement, while table games, parlour games, and live casino titles count 2%. All Aces Video Poker and Flippin' Awesome Shields of Asgard do not count toward wagering or loyalty points. While we do not currently run a dedicated Luxury casino no deposit bonus, our structured welcome offers are designed to reward continued play from your very first deposit. Unused promotional bonuses expire 60 days after registration, and our promotions apply exclusively to deposits and wagers made through our downloaded software.
Getting Started
To begin, simply complete our Luxury register process, verify your identity, and make your first deposit. Once you complete your Luxury Casino login, you gain instant access to our full games library, ongoing promotions, and our loyalty programme. If you ever need assistance locating a specific Luxury promo code or bonus code, our support team is ready to help.
Customer Support
We provide live chat support around the clock, available 24/7, and we respond to emails within 48 hours. You can reach our general support team at support@crhelpdesk.com, escalate complaints to complaints@crhelpdesk.com, or contact us directly regarding payment matters at banking@casinorewards.com. Our support is available in both English and French, reflecting our commitment to serving players across Ontario.
Our Commitment to Responsible Play
We take player wellbeing seriously and integrate responsible-gaming tools directly into your account, including deposit limits, loss limits, and self-exclusion options shared across your Global Account. We encourage every player to set limits that suit their personal circumstances and to treat gaming as entertainment rather than a source of income.
At Luxury, we remain committed to providing a secure, regulated, and enjoyable gaming environment for players throughout Ontario. Thank you for choosing us as your gaming destination.
Content updated: September 22, 2026